Kundenservice

Food Safety


Governments and consumers place ever higher demands on our food. This means greater awareness of what people eat and drink, and a critical view of production methods and their impact on the environment.

Who is responsible?

It is the responsibility of businesses to meet these requirements: both the legal standards set by governments and the specific wishes of consumers. When it comes to food, consumer trust must never be compromised.

Royal Coffee & Tea and quality

With its own quality assurance systems, Royal Coffee & Tea demonstrates full compliance with government requirements and consumer wishes.

Quality begins at the source and is monitored throughout the entire process: in raw materials, production processes, end products and in our attitude towards the environment. Quality lives throughout the organisation and with all our employees.

We work according to HACCP

Royal Coffee & Tea Innovations B.V. works according to the principles of HACCP (Hazard Analysis and Critical Control Points). HACCP is the internationally recognised food safety system and is mandatory in the European Union for all businesses that produce, process or pack food.

At every step of our process we identify potential food safety risks, from sourcing raw materials to packing and storing the finished product. At the critical points we take control measures, which we record, monitor and improve where necessary.

The seven principles of HACCP:

  • conduct a hazard analysis;
  • determine the critical control points (CCPs);
  • establish critical limits;
  • set up a monitoring system;
  • define corrective actions;
  • verify that the system works effectively;
  • keep documentation and records.

Sedex and CSR

Sedex is an international organisation that collects data on its members’ sustainability performance, focusing on labour standards, health and safety, the environment and business ethics.

Royal Coffee & Tea Innovations has been a member of Sedex since 2013 and has completed the SAQ (Self-Assessment Questionnaire). Are you a Sedex member and would you like access to our SAQ? Request it via info@rtci.nl.

Royal Coffee & Tea Innovations is also certified for the CSR Performance Ladder, level 4.

Sustainably sourced tea

The tea in our Royal T-Sticks comes from Rainforest Alliance certified plantations. This ensures that people and the environment are treated with care throughout the production process, with sustainable farming techniques and protection of the ecosystem.

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