Tea subscription: how it works

Never run out of tea. With a Royal T-Sticks subscription you receive your favourite tea automatically, exactly when your supply runs low. You save money, never have to think about it and always stay in control.

How it works in 3 steps

1. Choose your tea and how often. On the product page, choose “Subscribe & save” and select every 4, 6 or 8 weeks.
2. We deliver automatically. At the chosen time we pack and ship your order. You receive a confirmation every time.
3. You manage everything yourself. In your account you can change, pause or cancel your subscription at any time.

Your benefits

• 10% off the 125-stick packs and 5% off the 250-stick catering packs
• The Refill Packs Home and Office already have a sharp subscription price and ship free to the Netherlands, Belgium and Germany
• Never “out of tea” again, at home or at the office
• No minimum term and no notice period

Manage it in your account

Log in via My account → Subscriptions. There you can:

• skip a delivery, for example when you go on holiday
• pause your subscription and resume it later
• change the frequency (every 4, 6 or 8 weeks)
• update your address or payment method
• cancel your subscription, immediately and without notice period

Payment

Subscriptions are paid by credit card, PayPal, Apple Pay or Google Pay. With every delivery the amount is charged automatically to the payment method you chose with your first order.

Please note: other payment methods such as iDEAL or Bancontact cannot be charged automatically. If you choose one of them at checkout, your order becomes a one-time order without subscription discount.

Frequently asked questions

When will I be charged?

The first time when you order. After that automatically on the day of each next delivery, every 4, 6 or 8 weeks depending on your choice.

Can I switch flavours?

Yes. Would you like a different flavour or pack? Contact us and we will adjust your next delivery. You can also cancel your current subscription and start a new one.

I’m going on holiday. What now?

Skip one or more deliveries in your account or pause your subscription temporarily. Nothing will be charged.

Can my company pay by invoice?

For offices with a regular order we are happy to arrange payment by invoice. Contact us.

What if a payment fails?

We will retry automatically and send you an email with a link to update your payment details.

Choose your subscription

• Refill Pack Home: 6 or 13 flavours, for yourself or your family
• Refill Pack Office: refill your tea chest or display automatically, from 390 to 1500 sticks
• Individual flavours: choose your favourite in 125 or 250 sticks and click “Subscribe & save”

Give it as a gift

A tea subscription also makes a wonderful gift. With the Royal Tea Gift Subscription you give 3 months of tea: three deliveries, 4 weeks apart.

• You pay once, with any payment method. No subscription and no recurring charges.
• Choose 6 flavours (3 × 180 sticks) or 13 flavours (3 × 390 sticks).
• Enter the recipient’s name, a personal message and optionally a start date. Your message is printed on a luxury gift card.
• At checkout, enter the recipient’s address as the delivery address.

For Christmas: order before 18 December and the first delivery will arrive in time.